Free repair guidance
Know what’s wrong before you pay to fix it.
Answer a few questions about your laptop, desktop, tablet, or phone. We’ll narrow down the likely problem, show fair repair cost ranges, and point you to the right replacement part — new or refurbished — or help you back up and sell a device that isn’t worth fixing.
Start with the symptom
What’s wrong with your device?
Choose the closest match. We’ll narrow it down one step at a time.
Device details
What are you trying to fix?
This changes the questions, parts, and repair guidance.
Device details
Who made it?
Pick the brand shown on the device.
Device details
What’s the model?
A model name or number helps avoid ordering a part that doesn’t fit.
Device details
About how old is it?
Age helps us weigh wear-related failures.
Quick check
What do you notice?
Choose the cloud option that fits you
Both protect your files. Choose pCloud to move files off a crowded drive, or Backblaze to keep a complete automatic backup.
Best for freeing up space
pCloud
Your files stay yours — just not on your crowded hard drive. Move photos, videos, and documents to pCloud and reclaim gigabytes in minutes without deleting a single memory. One account covers your laptop, phone, and tablet, and the lifetime plan means you pay once and never worry about storage again.
- Free up space without deleting anything
- One account across laptop, phone, and tablet
- Up to 10GB free to start
- Lifetime plans available — pay once
Best for automatic backup
Backblaze
Set it up once and Backblaze automatically protects your files and photos — every eligible user file on your computer, including connected external drives — for $9 a month with unlimited storage. The first backup takes a while depending on how much data you have, and system, application, and temporary files are excluded. When (not if) a drive fails, your files survive — as long as the backup ran before the failure.
- Unlimited backup for $9/month
- Fully automatic — set and forget
- Access your files from anywhere
- 15-day free trial
Diagnosis
We may earn a commission from Amazon, eBay, pCloud, Backblaze, or Gazelle links, at no extra cost to you.
A third option
Not worth fixing? Sell it as-is.
Your broken device still has value — working or not. Get an instant cash offer and put it toward your next one instead of sinking money into a repair that costs more than the device is worth.
This is an initial troubleshooting suggestion, not a definitive diagnosis. Prices are illustrative and vary by model, region, part quality, and additional damage.
Before you repair
How do I identify the right replacement part?
Match the exact device model and the part number printed on the original component before ordering. Similar-looking parts may use different connectors or dimensions.
Should I repair my device myself?
Simple external parts and some modular laptop components can be approachable. Repairs involving glued displays, soldered parts, swollen batteries, or power supplies are better handled by a qualified repair shop.
Are the repair cost ranges exact?
No. The ranges are planning estimates. The device model, part quality, labor rates, region, and any additional damage can change the final price.