Start with the symptom
What’s wrong with your device?
Choose the closest match. We’ll narrow it down one step at a time.
Device details
What are you trying to fix?
This changes the questions, parts, and repair guidance.
Device details
Who made it?
Pick the brand shown on the device.
Device details
What’s the model?
A model name or number helps avoid ordering a part that doesn’t fit.
Device details
About how old is it?
Age helps us weigh wear-related failures.
Quick check
What do you notice?
Choose the cloud option that fits you
Both protect your files. Choose pCloud to move files off a crowded drive, or Backblaze to keep a complete automatic backup.
Best for freeing up space
pCloud
Your files stay yours — just not on your crowded hard drive. Move photos, videos, and documents to pCloud and reclaim gigabytes in minutes without deleting a single memory. One account covers your laptop, phone, and tablet, and the lifetime plan means you pay once and never worry about storage again.
- Free up space without deleting anything
- One account across laptop, phone, and tablet
- Up to 10GB free to start
- Lifetime plans available — pay once
Best for automatic backup
Backblaze
Set it up once and Backblaze automatically protects your files and photos — every eligible user file on your computer, including connected external drives — for $9 a month with unlimited storage. The first backup takes a while depending on how much data you have, and system, application, and temporary files are excluded. When (not if) a drive fails, your files survive — as long as the backup ran before the failure.
- Unlimited backup for $9/month
- Fully automatic — set and forget
- Access your files from anywhere
- 15-day free trial
Diagnosis
We may earn a commission from Amazon, eBay, pCloud, Backblaze, or Gazelle links, at no extra cost to you.
A third option
Not worth fixing? Sell it as-is.
Your broken device still has value — working or not. Get an instant cash offer and put it toward your next one instead of sinking money into a repair that costs more than the device is worth.
This is an initial troubleshooting suggestion, not a definitive diagnosis. Prices are illustrative and vary by model, region, part quality, and additional damage.
Before you repair
How do I identify the right replacement part?
Match the exact device model and the part number printed on the original component before ordering. Similar-looking parts may use different connectors or dimensions.
Should I repair my device myself?
Simple external parts and some modular laptop components can be approachable. Repairs involving glued displays, soldered parts, swollen batteries, or power supplies are better handled by a qualified repair shop.
Are the repair cost ranges exact?
No. The ranges are planning estimates. The device model, part quality, labor rates, region, and any additional damage can change the final price.
Privacy Policy
Last updated September 26, 2026
Information this tool handles
The diagnostic tool runs locally in your browser. This tool does not require an account, send your answers to a MyLaptopBroke server, or store your diagnostic details after you close the page.
Affiliate links and third parties
When you open an affiliate or purchase link, you leave this site and visit Amazon, eBay, pCloud, Backblaze, or Gazelle. Those companies may use cookies or similar technologies and collect information under their own privacy policies. MyLaptopBroke does not control their privacy practices.
Contact
For questions about this policy, contact the site owner through MyLaptopBroke.com.
Back to the diagnostic tool ↑Terms of Use
Last updated September 26, 2026
Diagnostic guidance
The results provided by this tool are automated troubleshooting guidance, not a professional diagnosis or professional repair advice. They are intended to help you research a likely cause and possible replacement part.
No guarantee of accuracy
Device problems can have more than one cause, and similar models may use different parts. MyLaptopBroke does not promise that a diagnosis, compatibility suggestion, price estimate, or repair step is complete or accurate. Confirm the exact model and part number before buying or opening a device.
Repairs are your choice
You are responsible for deciding whether to attempt a repair. Repairs can damage a device or cause injury, especially when batteries, liquid damage, high voltage, heat, or soldered components are involved. Stop and use a qualified repair professional if a repair is beyond your experience.
Affiliate links
Purchase, service, and device-sale buttons may be affiliate links to Amazon, eBay, pCloud, Backblaze, or Gazelle. MyLaptopBroke may earn a commission from qualifying purchases, sign-ups, or trade-ins, at no additional cost to you. A link is not a guarantee that a product or service is compatible, available, or the best option for your device.
Limitation of liability
To the extent permitted by law, MyLaptopBroke is not responsible for losses, injuries, device damage, data loss, or costs resulting from use of this tool, a purchase made through a linked retailer, or a repair attempt. If you do not agree with these terms, do not rely on the tool or attempt a repair based on its results.
Back to the diagnostic tool ↑